FAQ


1. Why should I use an outsourced telemarketing service?
  • Lead Source Call Center employs a fully trained staff. This will keep your business from having to hire and train telemarketers, thus avoiding additional expenses.
  • Lead Source Call Center has the ability to reach up to 40,000 contacts per day.
  • Hiring a telemarketing company allows your employees to concentrate on increased productivity (closing deals) instead of using valuable time to “cold call” to generate new business.
  • We provide professionally trained managers to track and manage your results.
  • We have very little turnover. Because this is our core business, we have experts in recruiting, hiring, and keeping our personnel on your campaign.
  • Avoid a hefty phone bill, Do Not Call Violations, and expensive equipment.

 

2. Are your leads and data exclusive?
  • Yes-Lead Source Call Center DOES NOT cross sell your data or leads to other companies.
  • The data list can be provided to the client at the start of the campaign.

 

3. Is the customer responsible for compliance with the National Do Not Call List?
  • No-Lead Source Call Center assumes full responsibility for complying with all Federal Do Not Call regulations and will scrub all data lists used against the National Registry.

 

4. How are the leads delivered to the client?
  • Lead Source Call Center can “live transfer” leads directly to you from our phone to yours.
  • Lead Source Call Center can also send leads directly to you via fax or email.

 

5. What if my campaign is very productive in some states or cities, but not in others?
  • Lead Source provides quick implementation and responsiveness to change direction of your telemarketing campaign. We are licensed to do business in every state and can conduct worldwide inbound and outbound campaigns.

 

6. What are the acceptable forms of payment to Lead Source Call Center?
  • Lead Source Call Center accepts payment with a check, Visa or MasterCard.

 

7. How successful are telemarketing campaigns?
  • We have been in business since 2001 because of our clients’ repeat business. Telemarketing is the only way to reach the prospects that your radio, TV, print advertising and mailings cannot.